Privacy policy
Terms used in this Privacy Policy have the same meanings as in our Terms of Use, which are available under the Privacy Policy, unless otherwise stated in this Privacy Policy. In the territory of the European Union, including Croatia, there is a General Data Protection Regulation, designed to keep your personal data safe. We are also obliged to comply with the provisions of this regulation, and we take this obligation extremely seriously. It is very important to us that you fully understand how we will use the personal data we collect from you, which means that we will be transparent, and you will have control over your data and a clear choice to decide for what purposes you will share your data with us. For any additional information after reading this Privacy Policy, please feel free to contact us via the contact information provided at the end of this Privacy Policy or via the contact form available at the following link:
Your UNIST team.
General information
If you choose to use our services, then you agree to the collection and use of information in accordance with this privacy policy. The personal information we collect is used to provide and improve the services we make available through our website, as well as to provide a more personalized service from our partners and to create aggregated data sets that enable the analysis and display of consumer data in the hospitality and tourism sector.
Use of collected data
We use your data specifically for the following purposes:
- To establish a contractual relationship with you, in order to communicate and provide you with our services, and in order to provide you with individualized services or discounts. For this purpose, we will provide you with a form with a series of fields to mark, so that you can decide on the scope of use of your personal data in a simple and clear manner.
- To communicate with you, respond to your requests and inquiries, or to facilitate communication with our partners.
- To send you relevant information, our marketing materials or marketing materials of our partners.
- In order to offer our partners and third parties aggregated information relevant to their business.
- To fulfill legal and regulatory obligations.
- In other ways prescribed by law or with your consent.
Sharing data with third parties
We will not use or share your data with anyone except as described in this privacy policy. By using our services and accepting this Privacy Policy, you agree that we are authorized to share information we collect about you with third parties in the following ways:
- With our partners in the food and beverage, marketing and/or hospitality sectors.
- With our affiliated companies and investors.
- With public authorities when required by law.
- With external service providers for the purpose of providing website services, application development, hosting, maintenance and performing analytics.
- With third parties when necessary to investigate and correct technical problems and malfunctions in the services.
- In the event of sharing your information in any other way, we will only do so after you explicitly agree to such action.
Method of data collection
We currently collect data through two main mechanisms:
- Personal data that is automatically provided to us by your device, operating system, browser or internet service provider directly or indirectly through third parties. When you use our services or digital services provided by our partners and
- Data that you voluntarily enter into our system or provide to us through our partners. This includes information that you directly provide to our partners, which they must enter into our system in order to offer you one or more services such as individualized services or booking confirmation. This specifically includes data that you voluntarily enter into our database (through our website or the websites of our partners) or instruct us to collect from third parties when you use login procedures through third parties. In particular, you provide us with information when you create an account with us and add information to your profile, subscribe to our publications or marketing materials, request information or give us feedback, book through our services or request a promotional offer from us.
- In the event of relevant changes to this privacy policy, we will notify you in a timely manner via e-mail, as described in section 11 which describes "changes to our privacy policy".
Types of personal information and corresponding collection methods
For a better experience when using our service, we may ask you to provide us with certain personal and/or other information such as your full name, email address, telephone number, language preferences, dietary preferences, allergies, date of birth, gender. We will also collect information about activities on the internet or other digital activities, such as browsing history, geolocation data when available through your device, audio, electronic or similar data or conclusions arising from any of the above information. Furthermore, if you use login services through external services, we may receive certain information about you, including your email address or other personal information.
Cookies
Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory. This website uses 'cookies' only to a limited extent. However, the website may use computer code and databases ('libraries') of third parties that use 'cookies' to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions or the entirety of this Service. In addition to cookies from the aforementioned third parties, we only use cookies necessary for the proper functioning of the website - which manage the behavior of the application, such as authentication cookies or cookies required for the correct display of the application.
When you first visit our website, you will be offered to manage your cookie settings. Here you can accept or decline the use of our cookies. Note: you must accept the mandatory cookies as they are necessary for the proper functioning of our website. However, you can choose to decline functional or advertising cookies. We use external service providers for the following reasons:
We use external service providers for the following reasons:
- To facilitate the services provided by our website;
- To provide the service on our behalf;
- To perform certain actions related to the services; or
- To help us analyze how our service is used.
It is important for us to inform you that such third parties (external service providers) have certain access to your personal data.
Links to other websites
This Service may contain links to other websites. If you click on a third-party link, you will be redirected to that site. Note that these external sites are not under our control. Therefore, we strongly advise you to review the Privacy Policy of those websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
How long we will retain your data
We will retain your data for as long as we are legally obliged to do so. After the end of the legally prescribed period, we will delete it in a manner that is consistent with environmental protection and safe for all parties.
Privacy of children and minors
These services are not intended for persons under the age of 18, nor do we knowingly collect personal data from minors. In the event that we discover that a minor has provided us with personal information, we will immediately and permanently delete it. If you are a parent or guardian and you are aware that your child has provided personal information, please contact us so that we can take the necessary steps.
Changes to this privacy policy
We may update our Privacy Policy from time to time. Therefore, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page and sending an email to the registered email addresses of all our users.
How we will protect your data?
We value your trust in sharing personal information with us, so we strive to use commercially acceptable and effective means of protection. However, we would like you to keep in mind that no method of transmission over the internet or method of electronic storage is 100% reliable, and we cannot guarantee absolute security. It is entirely up to you how detailed you enter the data. Your information is stored partly as a data file on your device and partly or entirely as a data file in our databases. Data transmission from your device to our databases and from our databases to your device is end-to-end encrypted. Access to our databases is protected in accordance with economically reasonable protection standards. In the event of a security breach, we are obliged by law and in accordance with our internal guidelines to notify you and the public authorities of such breach immediately. Regardless, you must take all necessary measures to prevent your passwords from being used by unauthorized third parties.
Your rights and data security
Despite our efforts to provide a quality service, as mentioned before, we cannot guarantee that data storage, data transmission or data display will be safe from technical difficulties. You have the rights:
- To request information about any issues related to the data we have stored about you, data storage and protection methods, and any other related information about your data.
- To request that we limit the use of your data, correct any inaccurate data about you, transfer all data we may have, or delete all data about you that we may have stored.
- All other rights regarding your personal data granted to you by national or European law.
Please note, if you choose to request the deletion of your data, all your content will be permanently deleted from our database within 5 business days. It is important to note that we will ensure that we permanently delete all your information, therefore deletion cannot be revoked once you cancel it
Where can you file a complaint if you believe your rights have been violated?
If you believe we have violated your rights, you can file a complaint through any of the following ways:
Address: Antuna Gustava Matoša 56, Split
Contact: +385 99 711 0654
Your UNIST team.